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Return/Replacement policy:
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Verified
5/5

2017-10-29

Excellent customer service

"I appreciate the good customer service! Thank you for having a good shop and I will shop again!"

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Rep reply posted 2017-11-08
A rep from Cycle Gear, Sacramento (b, CycleGear_KF, has responded:

“Thank you for your review, feedback like this is how we improve our customer experience. This has been sent to our Sacramento location's area manager for coaching. If you'd like to further discuss please email us at feedback@cyclegear.com. Ride Safe!”


Verified
5/5

2017-11-08

Fantastic customer service

"Very knowledgeable about their products. Helmets especially. Will continue to shop there. "


Verified
5/5

2017-11-08

Excellent service

"With the help of the gentleman at the helmet counter, my son was able to find the helmet he wanted "


Verified
4/5

2017-11-07

Great store with great sales assistants

"Great store for motorcycle accessories. The sales assistants are super helpful and explain in detail the pros and cons of individual motorcycle gear. Only negative point is the lack of organization of the clearance section. It's difficult to hunt for items there."

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Verified
5/5

2017-11-07

Great store

"Everybody was so helpful!"

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Verified
4/5

2017-11-04

Best shop around

"I went in the store looking for a part for my sons bike and the employees quickly approached me and helped me find the part I was looking for."


Verified
5/5

2017-11-02

Great helpful advise

"Went in and talked to Ariel, got me to the Scott goggles and helped me picked out what I needed. "

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Verified
5/5

2017-11-02

The staff is very personable and most helpful.

"She was able to make good recommendations."

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Verified
5/5

2017-11-01

As always friendly and reliable staff and service

"Needed an item exchange under warranty and absolutely no problems They even set aside the item with my name so I could come by the next day to do the exchange as it was a closeout item "

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Verified
5/5

2017-10-29

Warranty Exchange

"No hassle exchange. Great customer service "


Verified
5/5

2017-10-29

fast

"Installed headphones quick"


Verified
4/5

2017-10-28

Helpful people / Great selection

"Bought a dirt bike and had no gear. Got excellent help from the sales guy to completely gear up from helmet to boots. Later I upgraded 2 of the items on the internet and returning was a no hassle breeze. They treat you right there. "


Verified
5/5

2017-10-26

Great staff

"I’ll be back for suregreay experience "


Verified
5/5

2017-10-24

Great experience

"staff was friendly and willing to help out with any questions i had "

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Verified
5/5

2017-10-22

Service and goods

"When it was my turn at the counter I was treated like it was my turn and all attetion was on me and my needs. Got what I Wanted and was very pleased... this has happened at the sac. store every time I've gone in."